45 Day Satisfaction Guarantee
Here at Soladey USA, we stand behind our products 100%. That’s why, for online orders we give a 45 Day Money Back Satisfaction Guarantee. If you can show that your Soladey Ion5 has not worked for you, and are therefore not satisfied with your Soladey Ion5 ionic toothbrush, you may return your Soladey product within 45 days of the original order date with your original packing slip, and we will exchange the item or refund your full purchase price, less shipping and handling. Please see full details and returns procedure on our Returns Policy. The 45 Day Money Back Satisfaction Guarantee applies only to purchases made from www.youryuckymouth.com.
All other purchases are covered by a one-year defect only policy, provided there has been no misuse during that period.
Shop with Confidence
When toothbrushes like the Soladey Ion5 redefine the oral care industry, knock-offs and imitators are bound to follow. Those poorly made imitations put people’s safety at risk and deliver a sub-standard experience. When you buy from the Soladey USA, you can rest assured you’re getting genuine, quality Soladey products that have been rigorously manufactured and tested.
The Soladey Ion5 toothbrush is manufactured by Shiken in Japan, who maintain the highest integrity in production and quality control. Do not confuse the Ion5 with the 'Soladey-3' toothbrush which is made in China, is not designed for the western market, is much smaller than the Ion5, and which we do not sell or cover under any warranty.
The Soladey Ion5 and Replacement Brush Heads for these toothbrushes are fully warranted to the original owner against defects in materials and workmanship for one year from date of purchase. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and materials over extended time and use.